ON LINE

DELIVERY (If the item can be mailed):

No shipping charge for any order over  $3,000 dollars.

Delivery to Post Office Boxes
Second-day and next-day shipping is not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via parcel post. Please feel free to contact customerservice@goredean.com if you have any questions regarding when you will receive your order.

Drop Ship Items
Drop ship items are shipped directly from the manufacturer to your door. Second-day and next-day shipping are not available on these items. Additional time should be allowed for processing the order, and heavy items may take up to four to six weeks for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.

International Deliveries
(Catalog) A base delivery charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Delivery transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient.

FREIGHT (if the item is trucked):

GOREDEAN will get the best price possible on all Freighted furniture.   In some cases, we can offer bundled freight (more than 1 item).  Your credit card will NOT be charged for the shipping until we have determined the least expensive way to freight your item.

Furniture Delivery
Most large pieces (determined by dimensions and weight), as well as certain items that require extensive assembly or setup, are delivered using our White Glove or In House Delivery service.

• What is White Glove service? The carrier brings the item into the room or area you specify (including up or down stairs), uncrates it, assembles it (if necessary), positions it, and removes all shipping materials.
• Is there a charge for White Glove service? The White Glove charge is included in the cost of additional shipping, specified with the item price on the website product page.
• How is White Glove delivery scheduled? Our designated carrier for your area will contact you by telephone several days in advance to schedule a specific day and an estimated delivery time. White Glove delivery is not available on weekends or national holidays.
• What is the process for furniture returns? If the furniture arrives damaged or is damaged in the delivery/setup process, the carrier will re-crate and return it to GoreDean at no charge to you. If it is returned for another reason, a pickup and/or restock fee may apply.

Expedited Freight and White Glove Delivery (unpacked and in the house) can be arranged by emailing us at customerservice@goredean.com.

In Our Stores:

These are the recommended Movers and Delivery Firms used by GoreDean

1. Metropolitan Warehouse

Since 1989, Metropolitan Warehouse & Delivery has

2.Federline and Sons

Paul F. Federline & Sons specializes in the full-service installation of
office furniture. Our goal is to serve the ever-changing needs of the modern
office environment. Receiving of furniture, warehousing, delivery and
coordinating the installation all come under the scope of our work.
2010 will mark our 28th year providing our services throughout MD, DC, VA
and other parts of the Mid Atlantic Region. During this time, we have
developed a respectable list of clients. Our Principals have over seventy
two (72) years experience combined in the industry..  Our staff consists of
reliable and competent workers whose extensive technical expertise; years of
experience and attention to detail have enhanced our reputation.  Thanks to
years of training and experience, our staff is well versed in the
installation of a variety of office furniture.

Our team is trained to provide quality installation for all major furniture
systems. They include but are not limited to:
*    Trendway                   * Herman Miller
*    Kimball                    * Haworth
*    AIS                        * HON
*    Steelcase                  * Allsteel
Each one of our employees demonstrates a level of professionalism and
dedication that is unmatched. They are the keys to our success. 

.   Punch List - Upon completion of any installation, we conduct a punch
list check in writing on each workstation. Every lock, drawer, binder bin,
electrical outlet, etc. is checked for proper operation.
.   Cleaning - Once the tools are put away, the cleaning begins. After
an installation, our installers wipe down all surfaces including drawer
fronts, shelves, binder bins, etc. In addition, any trash is disposed of and
the area is vacuumed.
.   Signing Off - When an installation is finished, our supervisor will
have our client sign off on the project indicating that the project has been
completed in accordance with all specifications and expectations. 

Paul F. Federline & Sons is a family owned business with three generations
that takes great pride in our quality work ethic and our professional
workmanship.  We are a multi-faceted company that can fulfill the many
request generated in any office environment. 

Whether you are searching for transportation needs or receiving and delivery
of your products, we at Paul F. Federline & Sons would very much like the
opportunity to handle anything that may require one of the many services we
can provide you. 

Please visit us on the web at: www.federline.com

Thank you very much,
Michael Federline

3.Handle With Care Incorporated

• (301) 493-8742

4208 Howard Ave, #A, Kensington, MD 20895

4. Henderson Moving and Storage

Full service moving in Northern Virginia, Washington DC and Maryland is our specialty.

Henderson’s Moving Service is celebrating our 77th year of service to the Washington

Metropolitan area. We offer moving and storage services in Northern VA, DC and MD

region. We are proud of our company’s continued success and attribute it to the long-term

relationships we have established with our customers.

5. Accokeek Express

To The trade Only

Great small local delivery-

Pietsch Trucking
814 9th Street NE
Washington DC
202-368-7492

We DO NOT recommend:

Quality Services Moving